Logiciel Windows
Suitable both for in house and outsourced helpdesks [...] Databases are open to allow building any kind of custom reports or additions to the tables , Can also be used for other types of issue tracking / Collaborate on helpdesk tickets in outlook.
Create tickets from e mail or web ; Describe problems using attached files and rich text : Sort tickets [...] Get information from the outlook contacts or...suita Lire la suite
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Public Folder HelpDesk