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                                    Create tickets from e mail or web  [...]  Create tickets from e mail or webform  ,  E mail history  /  Open tickets are stored in outlook and in an access  |  Open tickets are stored in outlook and in an access  sql server or sql azure database.
Databases are open to allow building any kind of custom reports or additions to the tables  :  Open webform for receiving support questions online  [...]  Html source code...creat                                                                        Lire la suite
                                
                                
                                
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